Stockroom & Garment Services Software for Uniform, Linen & Mat Rental Operators

​

WorkOrderManager runs the work that happens to your garments and items off the route new garment setup, emblem and hem work, repairs, and replacements on a single integrated platform built for textile rental stockrooms.

​

What WorkOrderManager Does

 

WorkOrderManager is the stockroom and garment-services module of the Textile Technologies suite. Every piece of work that takes a garment off the route and into the back of the plant emblem application, hemming, name tags, mending, button replacement, full replacements when an item is lost or damaged flows through WorkOrderManager from initial request through completion.

 

That matters because in textile rental, stockroom work is where margin quietly disappears. Paper work-order tickets get lost. Garments sit half-finished on a rack because no one knows what stage they're in. New-issue setups stall because the emblem batch wasn't tracked. Replacement charges don't make it onto the next invoice. None of that is anybody's fault it's what happens when stockroom work runs on clipboards and tribal knowledge.

 

WorkOrderManager replaces the clipboards. Every work order - new, repair, or replacement is created, tracked, and closed inside the system, with a full audit trail and direct integration into RouteManager so completed work flows straight into delivery and billing.

​

Built for Textile Rental Operations

 

WorkOrderManager is purpose-built for:

 

• Uniform rental operators - managing new-garment setup workflows (emblem application, hemming, name tags, sizing), repair work orders for mending and button replacement, and full replacement orders when items are lost or beyond repair

• Commercial linen and flatware rental operators - handling repair and replacement work orders for sheets, towels, napkins, tablecloths, aprons, and gowns; tracking mending throughput and item retirement

• Floor mat and facility services rental - managing logo mat setup, branded mat replacements, and repair workflow for mats coming off route

• Mixed operations - most plants run two or three of the above. WorkOrderManager handles every work-order type on one platform, with one stockroom queue and one audit trail.

 

The heaviest use is uniform rental - emblems, hemming, sizing, and replacements move a large number of garments through the stockroom every week - but linen and mat operators rely on the same workflow for repairs, replacements, and prep-for-issue.

​

Key Features

 

New Garment Setup Workflow

 

When a new wearer is added or a garment needs to be issued for the first time, WorkOrderManager generates a new-issue work order that walks the garment through every step it needs before it hits the route — emblem application, hemming, name tag, sizing notes. Each step is tracked, so the front office can answer "where is that wearer's shirt?" without walking back to the stockroom.

When the work order completes, the garment is ready to issue and the wearer's record updates automatically.

 

Repair Work Orders

 

Mending, button replacement, zipper repair, hem fixes — every repair is tracked as a discrete work order with a status, an owner, and a completion record. Repairs come off the route, hit the stockroom queue, get worked, and go back out, with no paper ticket in between.

For plants that bill repair work back to the customer, repair charges flow into RouteManager billing automatically.

 

Replacement Tracking

 

When an item is lost, damaged beyond repair, or retired, WorkOrderManager creates a replacement work order. The original item is closed out, the new item is set up (emblem, hem, etc., if applicable), and the appropriate replacement charge is generated against the contract — automatically, with the full chain of events on the record.

 

This is where most paper-driven stockrooms quietly lose money. WorkOrderManager closes that gap.

 

Stockroom Throughput Visibility

 

A single screen shows every open work order, what stage it's at, who it's assigned to, and how long it's been there. Stockroom managers see the queue at a glance — no walking the racks to count, no guessing which work orders are aging.

For plants running multiple stockroom stations or shifts, the same view rolls up across all of them.

 

Barcode and CodeID Auto-Generation at Print

 

WorkOrderManager generates and prints barcodes for every item that moves through the stockroom and when configured to do so, CodeIDs are auto-generated at print time. Print the work-order tape, and the system stamps each item with a unique CodeID right then, with a status flag indicating it's active.

 

For plants that prefer to assign CodeIDs manually or pull them from a pre-generated pool, that mode is supported too. The behavior is configurable per plant.

 

RFID Compatibility

 

WorkOrderManager works alongside InventoryManager and the major RFID hardware platforms Positek, DataMars, and Jensen so the work orders flowing through your stockroom can carry RFID identifiers from the moment a garment is set up. New-issue garments get tagged at setup; replacement garments inherit a fresh tag; retired items are closed out cleanly.

 

Routes & Billing Integration

 

This is the part that makes WorkOrderManager more than a stockroom tracking tool. Every completed work order flows back into RouteManager:

• New-issue garments appear on the next delivery for that wearer

• Repaired garments return to the route record they came off of

• Replacements close out the old item and bring the new item online with the correct contract pricing

• Replacement and repair charges (when billable) post to the customer's account automatically

No second system, no manual reconciliation between the stockroom and the office.

 

Complete Audit Trail

 

Every work order - new, repair, or replacement carries a full audit trail: who created it, who worked it, what status changes happened, when each step closed, and what charges were generated. When a customer disputes a replacement charge or asks where their wearer's new shirts are, the answer is on the screen, not in someone's memory.

​

Built for the Industry, By the Industry

 

Most of WorkOrderManager's behavior was built one customer phone call at a time. A plant manager describes how their stockroom actually runs the way new-issue work, repairs, and replacements collide on the same rack and our team builds it.

That's why the work-order types map cleanly to the work that actually happens on a stockroom floor: not generic "service tickets," but the specific categories textile rental operators have used for decades. We didn't invent a stockroom workflow and ask customers to adopt it. We watched how the work actually moves and built software that matches it.

​

How WorkOrderManager Integrates

 

WorkOrderManager is part of the Textile Technologies suite and integrates natively with:

 

• RouteManager - completed work orders flow into delivery, billing, and AR automatically

• InventoryManager - items being worked carry their RFID and CodeID identifiers through the full work-order lifecycle

• MobileRouteManager - drivers flag items for repair or replacement on the handheld; those flags become work orders in the stockroom queue

• WebManager - customers can request replacements and view repair status from their portal

• MatTracker - logo mat setup and replacement work flows through WorkOrderManager

• BulkScanning - RFID portal and bin scans feed inventory data that drives replacement decisions

• eSendServer - replacement and repair charge invoices reach the customer the same day they're billed

• VehicleManager -  separate, but lives in the same suite for plants that want a single operating platform

 

Third-party integrations include Positek, DataMars, Jensen, and other major RFID hardware platforms, plus standard barcode label printers and stockroom hardware.

​​

​

Frequently Asked Questions

 

What types of work orders does WorkOrderManager support?

 

Three core types: new-garment setup (emblem, hem, name tag, sizing for newly issued items), repairs (mending, button replacement, zipper repair, etc.), and replacements (lost, damaged, or retired items). All three flow through the same stockroom queue, with their own status workflows, and all three integrate with RouteManager for delivery and billing.

 

Does it integrate with our existing stockroom hardware?

 

Yes. WorkOrderManager prints to standard barcode label printers and works with the major RFID hardware platforms Positek, DataMars, and Jensen for plants running RFID-tagged garments. If your stockroom is already wired up with label printers and handhelds, your existing hardware carries forward.

 

How does barcode and RFID printing work?

 

Work-order tapes print at the moment the work order moves into production. When the plant is configured for auto-generated CodeIDs, each printed tape carries a fresh CodeID stamped into the system at print time. Plants that prefer to assign CodeIDs manually or pull from a pre-generated pool can configure that behavior instead. RFID tag programming integrates with InventoryManager and the supported RFID platforms.

 

Can WorkOrderManager handle a multi-plant stockroom operation?

 

Yes. WorkOrderManager scales from single-plant stockrooms to multi-plant, multi-shift operations. Plant-level work-order queues, stockroom-station assignments, and corporate-level reporting are all built in.

 

How long does it take to train stockroom staff?

 

Most stockroom users the people running the actual setup, repair, and replacement work are productive in a day or two. The screens are designed for plant-floor use, not office work, and the workflows match the work the staff is already doing on paper. Stockroom managers and supervisors typically need a little more time to get comfortable with the throughput-visibility and reporting views, but most are running independently inside a week.

 

What does WorkOrderManager cost?

 

WorkOrderManager pricing is structured around the size of your stockroom operation, the number of work-order stations, and any add-ons (RFID hardware, custom label formats, etc.). We don't publish list prices because every textile rental stockroom is different. Contact us for a quote built around your actual scope.

 

How fast can we go live?

 

Most WorkOrderManager rollouts go live in 30 to 90 days from kickoff, depending on stockroom complexity, hardware setup, and whether you're rolling it into an existing RouteManager deployment or launching alongside a new one. Plants already running RouteManager can typically add WorkOrderManager faster than a full suite implementation.

 

What kind of support do you offer?

 

The same support our customers are vocal about across the rest of our suite: real humans, fast response times, and deep working knowledge of your business. We train stockroom staff hands-on, build custom label formats and reports on request, and troubleshoot at the operator level. When you call, you reach someone who knows what an emblem batch is.

​

See WorkOrderManager in Action

 

Schedule a 30-minute demo with our team. We'll walk through the parts of WorkOrderManager that matter most for your stockroom and answer the questions other vendors don't think to ask.