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OrderManager

Production Assembly & Reconciliation Software for Textile Rental

Turn each day's invoices into station-ready assembly instructions, track what your plant actually builds, and reconcile shortages and overages against billing all in one web-based system connected to your routes.

What OrderManager Does

 

Between billing and the truck, every order has to be assembled in the plant the right items, the right quantities, for the right customer and route. OrderManager translates your invoiced demand into production-ready instructions at each assembly station, tracks what's actually built, and reconciles the difference back to billing automatically before, during, and after delivery. It's a web-based system that runs on the floor and stays connected to the route accounting and billing already in RouteManager.

Built for Textile Rental Operations

 

Generic warehouse and assembly software assumes every order is built perfectly and shipped once. Real laundry operations aren't like that items come up short, quantities change, soil counts drive what's needed, and billing has to be reconciled to what actually went out. OrderManager is built around those realities, for linen, uniform, and mat operations running one or many production stations off a single system.

Key Features

Station-Based Production Control

 

A Station is a production unit with its own rules which items appear, whether soil counts are required, whether service or personalized items show, how bulk items are summarized, and how lines are sorted. Two stations can work the same invoices and process them differently, so each production area runs the way it actually works.

 

Invoice-to-Assembly Instructions

 

OrderManager turns each day's invoiced demand into clear, station-ready assembly lists. Production staff see exactly what to build for each customer and route - pulled live from billing, not retyped onto a pull sheet.

 

Assembly Tracking, Shortages & Overages

 

As orders are assembled, OrderManager captures what was actually built and flags shortages and overages against what was expected. Discrepancies surface where someone can act on them and they flow back to billing so the customer is charged for what they actually received.

 

Soil-Count & Tare-Weight Entry

 

Built-in screens for soil counts and tare-weight items mean production data is entered at the source. Stations can even require soil counts before items appear, so the floor only builds what's actually needed.

 

Finalize, Lock & Unlock Orders

 

Orders are locked when finalized to protect the numbers, and supervisors can unlock by route or date when something needs to change. Every adjustment is controlled no silent edits.

 

Supervisor & Driver Views

 

Supervisors get invoice review, production summaries, and unlock controls across stations. Drivers get a dashboard with their invoices, shortages, and late orders so everyone sees the same production reality from their own angle.

 

Complete Audit Trail

 

OrderManager preserves a full record of what was assembled, what was adjusted, and when. Billing reconciliation stays invoice-accurate, and you can always answer "what happened with this order?"

 

Service & Personalized Item Handling

 

Stations independently control service (contract) items and personalized wearer items so uniform personalization runs at the right station while bulk service items are handled their own way. One system, both workflows, no confusion.

Built for the Industry, By the Industry

 

OrderManager wasn't adapted from a generic fulfillment tool. It was built around the way textile rental plants actually operate, where assembly doesn't always finish perfectly, delivery quantities don't always match, and billing often requires reconciliation more than once. Those aren't edge cases in this industry; they're everyday realities.

 

The result is a system that handles the hard part most software ignores: keeping production, delivery, and billing aligned, with accurate records and accountability every step of the way.

How OrderManager Integrates

 

OrderManager is part of the Textile Technologies suite and integrates natively with:

  • RouteManager - orders, production, and billing live on the same contract, account, and route structure, so assembly reconciles straight back to Settlement

  • MobileRouteManager - drivers see their orders, shortages, and late orders on the handheld and capture deliveries in the field

  • WebManager - customers can review their order and service activity through the customer portal

  • InventoryManager - item availability and counts inform what can be assembled, sharing the same data and workflow

  • BulkScanning - high-volume RFID portal and bin scanning feeds bulk items into orders alongside garments and linen

  • WorkOrderManager - replacement, repair, and new-item setup ties back to OrderManager's production and order records

  • eSendServer - customer-facing invoices, statements, and reports that reflect assembled orders flow through the same email delivery infrastructure

  • VehicleManager - fleet maintenance for the trucks that carry assembled orders from plant to route and back

  • Third-party integrations - include Positek, DataMars, Jensen, and other major RFID hardware platforms

Frequently Asked Questions

 

How is OrderManager different from WorkOrderManager?

 

WorkOrderManager handles the stockroom/work-order side - pick lists and fulfillment paperwork. OrderManager runs the production assembly floor: turning invoices into station-ready orders, tracking what's actually built, and reconciling shortages and overages back to billing. Many operators run both.

 

What is a "station" in OrderManager?

 

A station is a production unit with its own rules which items show, whether soil counts are required, how bulk items are handled, and more. Two stations can see the same invoices and process them differently, which is how multi-plant and multi-workflow operations run off one system.

 

Does it handle soil counts and tare-weight items?

 

Yes. OrderManager has dedicated soil-count and tare-weight entry, and stations can require soil counts before items appear so the floor builds only what's actually needed and the numbers are captured at the source.

 

What happens when an order goes out short or over?

 

OrderManager records what was actually assembled, flags the shortage or overage, and reconciles it back to billing so the customer is charged for what they truly received. Orders lock when finalized, and supervisors can unlock to make controlled adjustments all preserved in the audit trail.

 

What does OrderManager cost?

 

OrderManager pricing is structured around your operation and the modules you're pairing it with. Contact us for a quote built around your actual plant and station setup.

 

How long does it take to go live?

 

Most implementations go live in 30 days or less. The main work is mapping your stations and item rules and connecting them to your existing customer and route records. Our team walks you through it.

 

What kind of support do you offer?

 

The same support our customers are vocal about across the rest of our suite: real humans, fast response times, and deep working knowledge of how textile rental plants actually run. We train your team hands-on, build custom reports on request, and troubleshoot at the operator level not from a script.

 

How long has Textile Technologies been around?

 

We've built software exclusively for textile rental since 1993 - uniform rental, linen supply, and mat service. OrderManager reflects three decades of how these plants actually run. Same mission, same founding values, same customer-first ethos. Read our About page for the full story.

See OrderManager in Action

 

Schedule a 30-minute demo. We'll walk through station setup, turning invoices into assembly instructions, soil-count and tare-weight entry, and how OrderManager reconciles shortages and overages back to the billing already running in RouteManager.

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